DataSync services include

BPO Solutions

DataSync can meet the most stringent BPO and workflow management requirements. DataSync can meet the challenges of managing paper documents with no definable shape and size. At the same time these documents need to be processed within variable service levels depending on the type of document.

DataSync is capable of devising imaging and document processing within a definable workflow. DataSync has customised technology and processes to be able to manage varying service levels around customer enquiry types and also to be able to report these to its clients. Capabilities for BPO extend to complete multi-media management and digital storage and archiving of secure documents.

WEB SERVICES

Datasync Solution has been designing web sites since 2006 and has kept a finger on the pulse of what's new on the web. We are prepared and educated to better provide a face for your business on the Internet. Providing a unique presence on the net is a challenge for any company whether small or big.       At Datasync  we offer a complete web design service from initial consultation through to design, publication and periodic overhauls and maintenance.

Our web services Include:
  • Website designing
  • ERP
  • Application Development
  • Web hosting
  • Web Maintenance
  • Domain Registration
  • Web Streaming
  • IPTV

Teleservices

DataSync can also provide general teleservices, message taking and information provision, as well as specialised consumer campaigns and services, specialised patient / professional information lines, crisis and emergency management, activity/event booking, order processing, help desks and our direct-to-consumer "1to1" response marketing services. We also provide a range of outgoing tele-survey, sales and marketing services.

Secretariat services for associations and organizations, from total management to performing specialised tasks, maintaining customized databases from which reporting, file transfers, extracts, and mailing lists are easily available; membership management; event management; and training coordination.

Multimedia smart response capability that allows us to tailor and communicate with information perfectly relevant to the individual concerned.

Outbound Call Centre, lead generation & appointment setting needs.

DataSync has invested considerable resources in redesigning processes, technology and training programs to provide unique outbound solutions in a regulated environment. Regardless of the industry there are now new regulatory requirements affecting almost every aspect of outbound calls for existing customers and new prospects.

The approach, script and campaign dynamics need to comply with varying requirements of legislation and codes of conduct. DataSync outbound solutions are designed to meet the challenges of these new regulatory environments and still maintain effective conversion rates that are commercially viable. DataSync has designed solutions that provide the balance between commercial sustainability, and customer and compliance requirements.

DataSync has solutions specifically designed for companies undertaking direct sales and marketing activities using the call centre channel.

How Bright is different

  •  We focus on the outcome of the leads we generate not just the volume of the leads we make.

  •  Our call operators work on electronic data & software 'head set' phones, this means we get more calls per hour.

  •  We are able to create & send email 'info packs' to prospects that wouldn't commit on the phone - this means you will be in the 'awareness set' of more people.

We can offer solutions from as little as 20hrs per week right through to 40hrs per day - depending on your requirements.

We offer:

  •  Professional script writing services

  •  Database 'washing' on the do not call register

  •  Online lead/appointment database to make tracking your ROI easy

Inbound call capture, sales enquiry

Our unique 24x7 inbound services can cater for most volumes or levels of complexity. We have extensive experience in simple direct response campaigns or complicated customer service programs designed to extract customer loyalty and brand advocacy.

Customer service is often viewed as a necessary cost to the business with minimal ROI. DataSync converts traditional customer service programs into positive value driven services that are able to increase customer loyalty, retention and build brand advocacy.

This is achieved by examining various aspects of the customer life cycle and the drivers underlying the needs of a consumer. Our solutions are built around the key opportunities presented during the customer life cycle.

Our unique inbound solutions aim to deliver measurable value back to our clients and are designed to be flexible enabling ease of scaling up or down depending on volumes and campaign activity.

If you are needing the services of a professional team of marketers to handle the sales enquiry for your business, or marketing campaign - we can help.

We can provide

  •  Dedicated call operators that handle your enquiry, job booking & despatch on a daily basis.

  •  Ad hoc inbound enquiry handling to assist with your next marketing campaign

We work with businesses both large & small to assist them in doing their 'business' whilst we worry about converting enquiry into sales.

Fast Quote
 Quote for

 Description

 

 How you came to

 know about us

 Name

 Organisation
 Country
 E-mail


About Us     |      Contact Us     |     Site Map     |     Disclaimer     |     Home